Registered Under ICO A8249303
This Privacy Notice tells you what to expect in relation to personal information about you which is collected, handled and processed by The Company.
The Company’s Human Resources function is the Data Controller.
We acknowledge and agree that any personal data of yours that we handle will be processed in accordance with all applicable data protection laws in force from time to time. With effect from 25 May 2018, the General Data Protection Regulations (“GDPR”) will come into force, which will change the law.
The information about you we may collect, hold and process is set out below:
- Information collected and processed for finding you a suitable role is as follows:
Your email address
Your telephone number
Job preferences including role, geographical areas and salary
Any other work related information you provide, for example, education or training
- Information in respect to individuals that have worked for us previously or `may work for us is as follows:
Passport (if applicable, permits and visas)
Date of Birth
National Insurance Number
Full detail of job offers and placements
Outcome of DBS and security clearance for certain roles (these will be supplied by the Disclosure and Barring Service or other external company applicable to the placement.
Medical information (in specified cases – medical information may be supplied by a third party such as your GP, Consultant or Occupational Health)
References (these will be from your previous employer or personal references as appropriate).
Financial information (including but not limited to payroll details and terms, HMRC data, pension scheme details, court orders and statutory payments)
A log of our communications with you by email and telephone
This information will have been provided, or will be provided, by you or a third party who we work with, such as a Job Board Company or another employment business or agency.
How we use the information
The above information is used to provide our services to you in our capacity as an employment business / agency to find you suitable work whether on a temporary or permanent basis based on your requirements as set out below.
The information under A above may be used as follows:
To match your skill sets with job vacancies to assist in finding you the positions that best match your expertise.
To put forward your details to our clients and prospective employers for you to be considered for vacancies.
To place you with our clients and prospective employers
To keep you informed for available opportunities as they arise
To keep you informed of the services offered by us
The information under B above may be used as follows:
To establish that you have the right to work
To undertake relevant security and DBS checks as required by our clients and as permitted by law.
To deal with any medical and health and safety issues relating to specific positions
To put in place contractual arrangements and documentation once a role has been secured
To pay you if we find you work
How we hold the information
All the personal data we have is stored on our database in the UK.
Disclosure of your information
Your CV and related information will be shared or sent to prospective employers and our clients. Once you have secured a placement additional information will be provided to them to enable the placement to proceed.
Such employers and clients will usually be located inside the European Economic Area (EEA) but may be outside of the EEA.
Personal data shall not be transferred to a country or territory outside the EEA unless that country or territory ensures an adequate level of protection or the appropriate safeguards are in place for your rights and freedoms. Before such a transfer takes place outside of the EEA, we will provide you with further information concerning this.
Other trusted third parties that we may share your data with are as follows: pension scheme providers, HM Revenue and Customs, Umbrella companies, legal advisors and other companies for the purpose of undertaking pre engagement checks for the role or for paying you.
What is the legal basis for processing the information?
We will rely on your consent to process the information marked with an * above which is collected at the outset of the recruitment process.
Information and documentation to establish your right to work is processed by us as we are legally obliged to do so.
In respect of medical information, the basis for us processing this will depend on the circumstances, but will usually be for one of the following reasons: it is necessary to protect health and safety within the work
environment or to prevent discrimination on the grounds of disability or where consent has been obtained, if required.
Information in relation to criminal record checks, which are relevant for some roles, will be processed on the basis that it is necessary for us to comply with the law or consent will be obtained, if required.
Once a position has been found for you, we will process your personal data, including financial information, for the purpose of you entering into a contract to fulfil your role and to enable us to pay you, depending on the specific contractual arrangements and circumstances.
For the purposes of paying you, where relevant, we are legally obliged to provide information to HMRC.
Once a placement has been secured, we may also process your data on the basis of our legitimate interests i.e. for administrative purposes.
You currently have the right at any time to ask for a copy of the information about you that we hold in addition to your right to be forgotten. If you would like to make a request for information please go to our website.
Retention of your data
Your data will be retained for no longer than is necessary and in accordance with our Data Retention Policy.
Withdrawal of consent
If you have provided us with your consent to process your data, for the purpose of using our services and us finding you suitable work, you have the right to withdraw this at any time. In order to do so you should contact us via the website.
If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to Information Commissioners Office at
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive.
Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.
Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.
Please address any questions, comments and requests regarding our data processing practices to Human Resources.
Changes to the Privacy Notice
This Privacy Notice may be changed by us at any time.
Helping Hand Recruitment Limited & Helping Hand Payroll Limited
Definitions – The Company = Helping Hand Recruitment Limited & Helping Hand Payroll Limited